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Refund and Return Policy

Damages and issues

Ella & Fern Handmade Jewellery is hand crafted with care. However, should you find a defect with your item, or you have received the wrong item, please contact us straight away so we can evaluate the issue and make it right.

You can always contact us for any return question at

Unfortunately, we do not accept returns for change of mind in line with our rights under Australian Consumer Law.

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